About

Liaumin

FAQ

  • Where is the store based?

    Hong Kong, Hong Kong

  • About the cancel order ?

    Our dress and suits are handmade,If the the dress and suits are being made and you want to cancel the order,You need to bear the platform Transaction Fees(25% of total price) and facrtory Labor cost(15% of total price)

  • Do you accept orders placed outside of the US?

    We sure do!

  • How long will it take to receive my order?

    Shipping time :
    rush order within 15 days to arrive you (but we need charge you more extra $30 for rush .
    Normal time: 2-3 weeks (from May to Dec) Spring festival holiday: around 15-20 days (from Jan to April), it's busy season together with spring festival holiday, so produce time will be long.

  • Do you accept custom order?

    Yes, I do! You can give me your custom size or give me a picture of dress what you want. And then I can make as you want.

  • If don't know how to choose right size?

    If you are not sure what's your correct size, I highly suggest you choose free custom size(bust, waist, hips and your height). I offer this service for free. Be careful, pls provide correct size, if you don't know how to measure, you can get someone professional to help you!

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.